Vlothavenweg 10 K
1013 BJ Amsterdam
+31 (0) 6 46305590
BOX AN 5381 Accra North
Nyamekye Junction Accra
+233 (0) 26 2707841
+233 (0) 24 6253810
Door to Door Services from Holland to Ghana, Amsterdam - Tema
We have provided below, answers to a list of questions and concerns most of our customers usually
have, regarding their shipping needs and the transport of their vehicles, but probably not
all. Our professional staff will answer any questions you may have in order to serve you better.
We hope the answers below will be informative, and help make your experience with us a
Q - How long in advance I need to plan for International shipping?
A - The spring and autumn are the peak of the shipping season. Please allow at
least 4 weeks prior notice for all bookings if possible.
Q - How much does it cost to ship my household goods?
A - Moving costs are based on total volume (measured in cubic feet) or weight of your
personal belongings. Although the exact volume cannot be determined until final
packing is completed, our representative's training and work experience enable us
to provide an estimate that is as near as possible to the final cost. Another factor is
the import duty and VAT charged on the goods in the harbor of arrival.
Q - What type of box should I use to pack my household goods?
A - Use the right boxes. Although the boxes you obtain from your neighborhood supermarket
or liquor store may be free, they are not nearly as strong or padded like new boxes.
They are more susceptible to causing damage to your valuables in transit. Computer, monitor
and television boxes are preferable.
Q - What are steps needed to protect fragile items?
A - Be sure to point out to our packing crew the boxes in which you've packed fragile items,
especially if those items are valuable. Our team leader will advise you on whether those
valuables need to be repacked in sturdier, more appropriate boxes. The heavier the item,
the smaller the box it should occupy. A good rule of thumb is if you cant lift the
carton easily, its too heavy. Label all boxes.
Q - What happens when my goods reaches port of destination?
A - When the ship reaches its destination, the container will be taken to a port-bonded
warehouse and will be opened while a 123 Cargo supervisor watches. Then our customs
representative will get your goods cleared. If you select door-to-door services, you can
make arrangements at that time for the delivery of your goods to your home.
Q - Do I need to be present when my goods are delivered?
A - Be sure you’re there when the delivery crew arrives. Plan to stay around while they
unload in case they have any questions. If you cannot be there personally, be sure to
authorize an adult to be your representative to accept delivery. Inform the destination
agent of your chosen representative’s name.